Pricing
Here are our standard pricing options for the IT services we provide. All rates are transparent and designed to give you flexibility, whether you need on-site support, remote assistance, ongoing management or expert consulting. If you require a customised plan, we can tailor a package to suit your organisation.
Fully Managed Remote IT Support Package
Remote User Support & Device Management
$160 per user per month
Includes patching, monitoring, maintenance, monthly device security assessment and reporting.
Project Work & On‑Site Support
- $100 per hour
- or $80 per hour (minimum 10 hours)
Perfect for
Organisations wanting fully managed remote support for users and devices, with ongoing security oversight and predictable monthly billing.
Managed Security Package
Remote Device Management
$80 per device per month
Includes pro-active threat detection, managed firewall and intrusion detection across all enrolled devices.
Perfect for
Businesses that need proactive cyber protection, managed firewall services and real‑time threat detection to strengthen their security posture.
Per Device Package
Remote Device Management
$35 per device per month
Includes patching, monitoring and maintenance, and proactive issue detection.
Support & Project Work Options
- $100 per hour + $55 call‑out fee
- or $80 per hour (minimum 10 hours)
Perfect for
Businesses that want predictable monthly device management with access to discounted support rates for additional work. Perfect for teams needing proactive maintenance without committing to a fully managed service plan.
On‑Demand Package
(No monthly or device commitment)
Remote or On-Site IT Support
$140 per hour + $55 call‑out fee
IT Consulting
$185 per hour consultation fee
Perfect for
Businesses that need occasional support, troubleshooting, one‑off fixes or expert consulting without any ongoing commitment.
Ad Hoc Monthly Plan Package
Remote or On‑Site IT Support
$100 per hour (minimum 10 hours)
Excludes device management
Perfect for
Teams needing flexible monthly support hours without device management or a long‑term contract.
Additional Notes
All prices exclude GST
Travel outside service areas may incur additional charges.
Ready to Get Started?
Request a callback and we’ll help you choose the right package for your organisation.